We strongly believe you have the right to privacy, in general, and in particular when using our apps.
Our data policy consists of the following:
On launch, the app checks our server to see if there is a new version available.
For versions sold outside the Mac App store, on launch DataGraph sends information about the user account and the serial number of the machine connected to the registration. This verifies validity and enforces the usage limit.
For versions sold through the Mac App store, DataGraph sends the the Mac App store receipt embedded inside your application so that it can be verified by Apple’s server.
Run time exceptions in the applications (caught before they cause a crash) are sent to our server. No personal data, or data from the file you are working on is included. If the application detects that an action is slow some timing statistics are sent over. This is used to prioritize development, and once the issue has been dealt with the data is deleted.
All communication is done through web requests, so the web server will log entries just like every web server.
We use google analytics to track views of our standard web site and help documents. This is not used for web requests done by the application for purposes listed above.
At this point we do not gather information about how you use our applications.
Please contact us if you have any questions about our data collection or privacy policies. We'll be more than happy to discuss them with you.